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Frequently asked questions
Everything you need to know about getting started, payments, fees and support. Can't find an answer? Just get in touch.
Getting started
Most businesses are fully live within two business days. After you sign up, we'll guide you through verification, connect your bank account and help you set up terminals or online checkout.
Basic business details, a bank account for payouts, and identity verification for the account owner. Our onboarding team helps with every step.
Yes. FoodicsPays works as a standalone system or integrates with many leading POS platforms. See our integrations page for details.
Payments & payouts
Visa, Mastercard, Amex and Discover, plus Apple Pay, Google Pay, Samsung Pay, contactless cards, QR codes, payment links and buy-now-pay-later.
Standard settlement is next business day. Enterprise customers can discuss faster options.
You can issue full or partial refunds from any device in a couple of taps. Every refund is logged with a full audit trail.
Fees & contracts
Transparent per-transaction pricing with no setup or hidden fees. See our pricing page for current rates, or contact sales for a custom quote.
No long-term contract. You can cancel any time and export your data.
We help you prevent and manage disputes. Any applicable chargeback fees are clearly disclosed in your agreement.
Security & support
Yes. We are PCI DSS Level 1 and SOC 2 Type II compliant, with end-to-end encryption, tokenization and machine-learning fraud detection built in.
Reach our team via the Help Center, email support@foodicspays.com, or phone on Growth and Enterprise plans. Enterprise includes 24/7 priority support.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you within one business day.